The 5-step enhanced cleaning process

Masks and social distancing

Based on guidance from experts such as the U.S. CDC and the WHO, all hosts and guests must agree to:

  • Wear a mask or face covering when interacting in person

  • Maintain 6 feet/2 meters of distance from each other at all times

We’ll walk you through our 5 steps to enhanced cleaning that all hosts must agree to follow. This is based on Airbnb’s cleaning handbook, which was developed in partnership with experts.

Step 1: Prepare

Proper preparation can help you and your team clean more efficiently and more safely.


Make sure to:

  • Ventilate the space before and during cleaning, when possible

  • Use disinfectants approved for use against COVID-19. 

  • Wash or disinfect your hands, and wear a mask and gloves while cleaning

Step 2: Clean

Cleaning is when you remove dust and dirt from surfaces, such as floors and countertops. Make sure to:

  • Sweep, vacuum, dust, and/or mop areas before sanitizing

  • Wash all dishes and laundry at the highest heat setting possible

  • Wipe down hard surfaces with soap and water

Step 3: Sanitize

Sanitizing is when you use chemicals to reduce the number of bacteria on surfaces such as doorknobs and TV remotes. Make sure to:

  • Spray high-touch surfaces in each room with an approved disinfectant spray

  • Let the disinfectant stand for the length of time specified on the product label

  • Allow the surface to air-dry

Step 4: Check

You’ll have access to custom cleaning checklists based on your listing details. Make sure to:

  • Refer to the best practices in each room-by-room checklist to make sure that all areas are cleaned and sanitized between each stay

  • Share these requirements with your hosting team and cleaning professionals

Step 5: Reset

To help prevent cross-contamination, it's important to finish cleaning and sanitizing a room before replacing items for the next guest. Make sure to:

  • Wash your hands and replace gloves before replacing guest supplies, linens, and cleaning kits

  • Safely dispose of or wash cleaning supplies and protective gear

  • Don’t re-enter a room once it’s been sanitized

  • Empty and/or clean your equipment (e.g. vacuum, microfiber cloths) between each turnover

Let’s review the agreement


We agree to wear a face covering and maintain 6 feet/2 meters of distance whenever I interact with guests.


We agree to implement this enhanced cleaning protocol's 5-step process for all our listings on the  platform, and to follow all local laws and guidelines.


We will ensure that our hosting team and cleaning partners follow these guidelines

Fredrik Gebauer

Founder of

Roomservices Holiday homes

Roomservices Holiday homes

Av Manolete S/N

Centro Comercial Centro Plaza Lounge 7

Tel: +34 693 05 55 01